Looking to return or shipping information? Please read this page for more information. If you still cannot find your answer, feel free to reach out to our customer service team.
SHIPPING & RETURN POLICY
If you are unsatisfied with any portion of your purchase, you may return your items within the time frame below. Delivery is defined as the date the shipment was marked delivered by the carrier's tracking number. Returns are refunded in the original payment form, minus any shipping and handling that may have been charged. If a discount was applied at purchase, that discount will be proportionally applied to the credit. Gift cards and international purchases are not eligible for returns. If you were the recipient of a product as a gift, returns shall be honored if requested within thirty (30) days of the original purchase and refunds shall be issued in the form of a store credit only.
+1(949) 232-6710 Monday-Friday 9AM-5PM Eastern
7545 Irvine Center Drive, Irvine Business Center,
Suite 200, Irvine CA 92620
During the promotion period, we cannot offer expedited shipping on your orders. We estimate an average of 7-10 business days from order date to receive appointment outreach from our logistics provider.
Please refer to our shipping options at checkout for details regarding your delivery. Orders placed for in-stock items usually ship within 24-business hours. Orders placed on Fridays, holidays or on weekends will be shipped the following business day.
If an item you ordered is on backorder, it will be noted on your email receipt. Posted shipping dates are estimates and backorders may be shipped up to 2 weeks before or after the posted date. Backorders are charged when placed but may be canceled at any time prior to shipping for a full refund.
Should you have any questions, please help to contact our Customer Experience team. You can also reach us by phone Monday–Friday from 9AM–5PM Eastern at +1(949)-232-6710