We accept all major credit cards as well as Paypal. Please note, we can only accept one form of payment per order. All transactions are charged in U.S. dollars.

Sales tax rates vary by state and are subject to change. Be sure to enter your shipping address at checkout to see the sales tax amount.

To track your order, please set up an account at checkout. This allows you to log in and receive the most up to date information on your order.

If you would like to add items to your existing order, please place an additional order. We also cannot remove items from an existing order. Instead, please return any unwanted items once you receive your order, please be responsible for the shipment fee.

Contact Customer Service within 30 minutes of placing your order to process a cancellation. Cancellations are not guaranteed and can only be made during business hours Monday – Friday, 9:00am – 5:00pm. We cannot cancel orders for you on Saturday or Sunday. If you are unable to process a cancellation in time, you can initiate a return once you receive your order.

All of our products are beautifully packaged because we think of our product as a gift, whether it’s for you or for a loved one.

We ship to the following: all 50 States (including Alaska and Hawaii) and China.

We provide free domestic ground shipping during sales promotion. This includes all 50 States (including Alaska and Hawaii) . You're responsible for the shipment fee during non promotion period.

Around 7-10 days during the sales promotion period.

Contact Customer Service within 30 minutes of placing your order during normal business hours Monday – Friday, 8:00am – 5:00pm.

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 60 days. Returns will be refunded in the original method of payment, less shipping and handling.

Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. If your item was damaged upon receipt or if you believe the item you ordered has a manufacturer's defect, please reach out to Customer Service directly. We will accept returns of defective items within three months of purchase. Discoloration is not covered as a manufacturer's defect.
 

To return an item, simply send the items and all original packaging to:
REALGIFTS INC
7545 Irvine Center Drive, Irvine Business Center,
Suite 200, Irvine CA 92620
Tel: +1 (949)-232-6710
 

We offer limited exchanges by mail. Exchanges will only be honored for the same product in dand placing a new order.